Privacy Policy

Last Updated: September 24, 2026

At AREZA, we respect your privacy and are committed to protecting the personal information you provide when shopping with us.

This Privacy Policy explains how AREZA collects, uses, stores, and protects your information when you visit our website, place an order, contact us, or use our services.

By using the AREZA website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our store or place an order, we may collect information such as:

Personal Information

• Full name

• Delivery and billing address

• Email address

• Phone or WhatsApp number

• Order and transaction details

• Information you provide when contacting customer support

Technical Information

When you browse our website, certain information may be collected automatically, such as:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Website interactions

• Date and time of visits

• Referring website or source

This information helps us understand how customers use our website and improve our services.

2. How We Use Your Information

AREZA may use your information to:

• Process and deliver your orders

• Confirm orders and provide order updates

• Process payments where applicable

• Provide customer support

• Handle returns, refunds, exchanges, and complaints

• Improve our website, products, and shopping experience

• Prevent fraud, misuse, and unauthorized activities

• Communicate important information regarding your orders

• Send promotional or marketing communications where permitted and where you have provided appropriate consent

• Comply with applicable legal and regulatory requirements

3. Payment Information

When you make a payment through our website, payment information may be processed by our third-party payment service providers.

AREZA does not intentionally store complete payment card details on its own systems when payment processing is handled by a third-party payment provider.

Payment providers may have their own privacy policies and terms governing how payment information is processed.

4. Cookies and Similar Technologies

AREZA may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Keep items in your shopping cart

• Remember certain preferences

• Understand website traffic and usage

• Improve website functionality

• Provide relevant marketing where applicable

You can adjust your browser settings to manage or disable cookies. However, disabling certain cookies may affect some features of our website.

5. Sharing Your Information

AREZA does not sell your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

• Courier and delivery companies

• Payment processing providers

• Website and hosting service providers

• Technology and analytics providers

• Customer support services

• Marketing service providers, where applicable

• Government authorities or legal entities when required by law

We only share information that is reasonably necessary for the relevant service or legal requirement.

6. Order Delivery Information

To deliver your order successfully, we may provide relevant customer information, such as your name, phone number, and delivery address, to the courier or delivery service handling your order.

This information is used for delivery and related communication.

7. Marketing Communications

If you have opted in to receive marketing communications from AREZA, we may send you information about:

• New products

• Special offers

• Discounts

• Promotions

• Store updates

You can unsubscribe from promotional emails or other marketing communications at any time by following the available unsubscribe instructions or contacting us.

Please note that you may still receive essential communications related to your orders or account.

8. Data Security

AREZA takes reasonable measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

9. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

• Processing orders

• Providing customer support

• Maintaining business and transaction records

• Resolving disputes

• Preventing fraud

• Meeting legal, accounting, or regulatory obligations

When information is no longer reasonably required, it may be securely deleted or anonymized where appropriate.

10. Third-Party Websites

Our website may contain links to third-party websites, services, social media platforms, or other external resources.

AREZA is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of any third-party website before providing personal information.

11. Children's Privacy

AREZA's website and services are intended for general audiences.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

12. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, which may include the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain information

• Withdraw consent where processing is based on consent

• Request information about how your data is used

To make a privacy-related request, please contact AREZA using the details below.

We may need to verify your identity before processing certain requests.

13. Changes to This Privacy Policy

AREZA may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage customers to review this Privacy Policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please contact us:

AREZA
Email: savena629@gmail.com
Phone/WhatsApp:03706298517
Business Address: [Fortabbas,Pakistan]

We value your trust and are committed to handling your information responsibly.

Thank you for shopping with AREZA.